Policies & Terms
- We provide free pickups and drop-offs to Auckland / Wellington/ Christchurch and Queenstown airport and within the CBD for bookings over $500. We will provide pickups and drop-offs outside of this area if organized in advance for an additional fee.
- Rentals are for a 24 hour day. Late returns are charged at $50 per hour. If the rental is over an hour late we reserve the right to charge you for an extra day.
- All drivers between 21-25 years of age are not eligible for the lower insurance excess and must pay a surcharge of $24 a day.
- Drivers must be 25 years of age of over for the Maserati, Aston Martin and BMW M3.
- All Rentals include insurance with a $3500 excess.
- We require either a credit card imprint or a cash bond up to the insurance excess amount on delivery of the car. Where we take a bond we strongly recommend you take the lower insurance excess.
- A 2% credit card processing fee will be added to all credit card transactions.
- Our prices include 100KMs free per day, after this we charge 49c per km. Customers may buy unlimited KMs for $99 for rentals under three days. Rentals three or more days require $149 for unlimited kms. Performance models are $199/day for unlimited kms. Unlimited kms may not be available on outsourced vehicles.
- Strictly no smoking or pets in our vehicles. No smoking with the top down in convertibles. Cleaning fees will be incurred.
- The cars may not be taken off-road. Please exercise caution.
- Our vehicles are fitted with live tracking GPS devices which allow us to remote shutdown vehicles if required.
- All our vehicles require premium fuel. We reserve the right to ask for a receipt. Charges will apply if the incorrect fuel is administered.
- Vehicles are to be brought back with the same amount of fuel as it had when received. Failure to refill the tank will result in an additional $25 inconvenience charge on top of the fuel required.
- Excessive wear on any part of the vehicle other than acceptable wear and tear and use may be charged to your nominated credit card.
- We require a 20% deposit to hold your booking. Deposits are non-refundable.
- Refunds are at our sole discretion unless required by law. In some circumstances we may decide to offer credit towards another rental as a form of refund.
- 72 Hours notice needed on a cancellation. Within this 72 hours no refund will be given. Full booking amount (not including extras) will be charged within 72 hours to supplied credit card.