Rental operator terms and condition
Summary of Rental Conditions
This document contains a brief summary of our special conditions for relocation bookings. The full details of our rental contract do apply. Where the relocation conditions vary from the rental contract, the relocation conditions apply. Rates quoted are in New Zealand dollars. Refer to www.christchurchcarhire.co.nz for Terms and Conditions. Acceptance of a booking, implies your acceptance of these.
Vehicle Return
Relocation bookings are to be returned by 5pm on the last day of rental. Late returns will be charged at single daily standard rate applicable for the vehicle type taken if returned by 6:00pm. Double the daily standard rental rate applies if returned after 6:00pm or no-show.
Transfer
For relocation bookings, the vehicles must be collected and returned to our branches (not airports). Transfers to and from the Rental Operators branch are not included in the rental price. It is the client’s responsibility to get to and from the branch.
Inclusions
There is no oneway fee, and no fuel refill service fee, for relocation bookings.
Driver’s Minimum Age
The minimum age to drive the vehicles for all relocation bookings is 25 years.
Travel Restrictions
For relocations, all vehicle types (incl. 4wd vehicles) can only be driven on sealed/bitumen roads or well maintained access roads less than 500 metres long to recognized campgrounds. While you are on a relocation rental, if you are found to be driving on unsealed roads and/or driving in restricted areas, you will be fined $500 by Rental Operator, even if no damage has occurred to the vehicle.
Change of Vehicle
For relocations, in the event of unforeseen circumstances beyond our control rendering the booked vehicle type unavailable, we reserve the right to substitute a different vehicle type, or cancel the relocation booking and refund the renters deposit. This shall not constitute a breach of contract. Only if the substituted vehicle type offered is unsuitable due to less seatbelts on offer, is the renter entitled to cancel and have their deposit refunded.
Cancellation Fees
If cancelled within 12 hours of booking - No Fee
If cancelled more than 12 hours after booking or no show for pick-up: $100 fee
Note: amending an existing relocation booking to a different relocation on the current list is considered a cancellation of the existing booking and thus cancellation fees do apply.
There is no refund for late pick up or early return of vehicle.
Extra Days
Extra days can be booked at the standard daily rate of the vehicle type and are subject to availability. Any additional extra days can be booked subject to availability. Please check with our reservations team for latest availability. Each extra day booked includes an extra 250 free kms. The relocation conditions continue to apply for extra days.
Free ferry offers (relocations in NZ)
Should the chosen relocation involve a “free ferry offer”, Rental Operator will re-imburse the cheapest available ferry rate available on the day required for the vehicle and the driver, up to max re-imbursement of $250. The relocation driver is responsible for booking the ferry crossing at their convenience. Any passengers travel at the renters expense.
Prepaid Fuel offers
The renter will receive the vehicle full with fuel. The renter can return the vehicle with the fuel nearly empty.
Standard Liability
Rental Operator’s relocation rental charge includes a Standard Liability of between $2,000 and $3,000 in the event of an accident and in accordance with our Rental Agreement Terms and Conditions.
The Standard Liability can be reduced by purchasing the following Reduction Options:
Relocation Reduction Options
A Liability of $250 applies. This Option can be purchased by paying to Rental Operator $20 per day or (minimum charge $60.00. This excludes Minibus’ that are $30 per day or (minimum charge $90.00)
Please note: You are liable for overhead and underbody damage caused by/to the vehicle regardless of cause, except where there is a collision with another vehicle. No liability reduction option purchased/chosen covers damage caused by/to the overhead or underbody of the vehicle.
Bond
With all relocation liability options a Bond of $2,000 will be collected at the time of entering into the Rental Contract. This bond is payable to Rental Operator by way of an open signed credit card imprint with an authorisation obtained (sufficient funds must be available) for $2000.