Devine Rentals provide free pickups and drop-offs to Auckland / Wellington/ Christchurch and Queenstown airport and within the CBD for bookings over $500. We will provide pickups and drop-offs outside of this area if organized in advance for an additional fee.
Rentals are for a 24 hour day. Late returns are charged at $50 per hour. If the rental is over an hour late we reserve the right to charge you for an extra day.
All renters must provide valid credit card details and a full unrestricted driver's license. These details are kept secure for 28 days post rental in the event of speeding or parking violations.
Speeding and parking fines may be transferred or charged to your nominated credit card with a $15 administration fee.
All drivers between 21-25 years of age are not eligible for the lower insurance excess and must pay a surcharge of $29 a day to be covered by insurance.
Drivers must be 25 years of age or over for the Maserati, Aston Martin and BMW M3.
All Rentals include insurance with a $3500 excess.
We require either a credit card imprint or a cash bond up to the insurance excess amount on delivery of the car. Where we take a bond we strongly recommend you take the lower insurance excess.
A 3% credit card processing fee will be added to all credit card transactions.
Our prices include 100KMs free per day, after this we charge 69cents per km. Customers may buy unlimited KMs. This is worked out as 20% of the rental price. Unlimited kms may not be available on outsourced vehicles.
Strictly no smoking or pets in our vehicles. No smoking with the top down in convertibles. Cleaning fees will be incurred.
The cars may not be taken off-road. Please exercise caution.
Our vehicles are fitted with live tracking GPS devices which allow us to remote shutdown vehicles if required.
All our vehicles require premium fuel. We reserve the right to ask for a receipt. Charges will apply if the incorrect fuel is administered.
Vehicles are to be brought back with the same amount of fuel as it had when received. Failure to refill the tank will result in an additional $49 inconvenience charge on top of the fuel required.
Excessive wear on any part of the vehicle other than acceptable wear and tear and use may be charged to your nominated credit card.
Additional cleaning of cars, including but not limited to; spills, stains, vomit, food, sunscreen marks (interior or exterior) will be charged from $39 to $299 depending on time and equipment use to restore the vehicle to prior condition.
We require a 20% deposit to hold your booking. Deposits are non-refundable.
Refunds are at our sole discretion unless required by law. In some circumstances we may decide to offer credit towards another rental as a form of refund.
72 Hours notice needed on a cancellation. Within this 72 hours no refund will be given. Full booking amount will be charged within 72 hours to supplied credit card.
No changes may be made within 72 hours a rental unless approved by Devine Rentals.
We are happy to provide the luxury of convenience with our drop off and pick up service, however, please make sure you are on time. Please provide your flight details if applicable so we are aware of delays. After 15mins past the agreed time our staff will be charged out at $1 per minute they are left waiting.
Due to traffic restrictions, deliveries between 5-5.30pm in Auckland will be charged an additional $39.