This website uses cookies to enhance your experience.
By clicking "Accept all", you agree to our cookie policy.
You can also select which cookies you want to allow using the "Configure" button.

Terms and Conditions - Long Term Rentals - Transfercar

Users of Transfercar’s Long Term Car Rental Service 

1. Must comply with terms and conditions

1.1 By registering as a user of Transfercar you accept these terms and conditions for using the Service. If you do not accept these terms and conditions, please do not use Transfercar’s Service.

1.2 These terms and conditions may be amended in whole or in part by Transfercar from time to time. Amendments will be effective immediately upon posting of the amended terms and conditions on this Website. You are responsible for ensuring that you are familiar with the latest terms and conditions. Your continued use of Transfercar's services represents your agreement to be bound by the terms and conditions as amended.

2. The Service

2.1 Transfercar facilitates contact between Rental operators and customers prepared to rent those vehicles.

2.2 Transfercar operates as a virtual service based on internet and phone communication.

2.3 Transfercar does not own or otherwise provide the physical vehicles to the driver; only information about vehicles and who offers them  is provided by Transfercar.

2.4 Transfercar does not act as an agent for either Rental operators or customers.

3. Risk

3.1 Transfercar makes no representations or warranties about the information provided on or through the web application to rental operators or customers. This includes:

~ the accuracy of details provided about each listed vehicle;

~ the availability of the actual vehicle listed by the Rental operator (i.e. the actual vehicle may be different from the one listed by the Rental operator);

~ the availability of the listed vehicle if the Rental operator cancels, withdraws or for any other reason does not provide the vehicle to the driver;

~ the accuracy or truthfulness of the information the driver has provided to Transfercar;

~ the accuracy or truthfulness of the information the rental operator provided to Transfercar;.


3.2 Transfercar takes no responsibility for loss or damage to rental operators resulting from accident, intentional damage, or cost or fines incurred by a driver. Any dispute about such issues must be resolved directly between the rental operator and the driver.

3.3 Transfercar makes its best effort to ensure all information on the website is accurate and up-to-date. However, Transfercar cannot and does not guarantee that errors would not occur from time to time. Therefore, all information and services are provided on an “as is", “as available" basis. Other than as explicitly stated in these terms and conditions, Transfercar disclaims all warranties, express or implied, including any warranties of accuracy, completeness, currentness, merchantability or fitness for a particular purpose. Transfercar does not warrant that the services will be uninterrupted or error-free and disclaims any warranty or representation regarding availability of service, service levels or performance. Transfercar will not be liable for any loss or injury arising out of, in whole or in part, Transfercar’s conduct in procuring, compiling, collecting, matching, reporting or delivering services, reports or information.

4. Validate and update information

4.1 Transfercar reserves the right to validate and update all information provided to Transfercar by rental operators and drivers.



1. Membership

1.1 Drivers may register to, and request vehicles at, Transfercar's website free of charge.

1.2 Transfercar reserves the right to terminate memberships or decline drivers to re-register if that driver has breached the terms and conditions.

2. Registering

2.1 As part of registering with Transfercar, you must provide true, accurate and current information to Transfercar including full name, date of birth and contact details. Transfercar may call or email to verify these details.

2.2 You may only register as a driver if you are 18 years or older. By registering as a driver, you warrant that you can form a legally binding contract.

3. Request a vehicle

3.1 You permit Transfercar to pass on your contact details to the Rental operator of the particular vehicle you requested.

3.2 A request is no guarantee that you will be able to book the vehicle. 

3.3 You cannot request a vehicle on behalf of another person.

4. Vehicle pick-up and agreement with the rental operator

4.1 The driver must show up at the location specified by the rental operator at the agreed date and time.

4.2 The driver is expected to sign a contract directly with the rental operator prior to the handover of the rental vehicle keys.

4.3 The driver may incur and pay charges for fuel, insurance and other expenses if they are not covered by the Rental operator as specified in the vehicle listing details. Other expenses may include airport taxes,  local, state and federal taxes and fees and fuel taxes that are collected by the Rental operator but paid to the government or airport. Compulsory costs must be displayed by the Rental operator when listing the vehicle. Other costs may include insurance upgrades, linen hire and equipment hire. 

5. Cancellations

5.1 Transfercar does not charge any cancellation fee for the long term rental service. 

5.2 The vehicle owner may  operate a separate cancellation/no-show fee once the driver has signed a contract with them. 

7. Disclaimer of Warranty; Limitation of Liability

7.1 Transfercar makes no representation or warranty about the suitability or reliability of a vehicle or service provided by the rental operators. Transfercar does not perform any background checks or other investigations of rental operators. Drivers must exercise independent discretion in determining the suitability of a vehicle.

7.2 Transfercar shall not be liable for special, incidental or consequential damages (including loss of profits), even if advised of the possibility of such damages.